Thermomix devices are available exclusively through authorised Thermomix Advisors. They are trained to support you in your purchasing journey from start to finish and also act as your first point of contact in case you have any queries in your period of ownership.
Vorwerk does not authorise sales via online marketplaces, third‑party retailers, or private sellers. Devices obtained from unauthorised channels may be ineligible for activation, warranty, service, or support, and Vorwerk will not participate in disputes with third‑party sellers or marketplaces.
Verification of authenticity and lawful ownership, including proof of purchase, may be required.
If you suspect unauthorised sales or activity, you can report this by calling us at:
+44 330 660 0834 (UK) / +351 01 447 5157 (Ireland)
or emailing: salessupport@vorwerk.co.uk