We understand that you value your data privacy, which is why we have implemented several measures to ensure that your personal data is safe and secure when using our app.
When you connect your robot to our app, we collect the minimum amount of data necessary to ensure the app functions properly. Rest assured that we do not use your personal data for marketing purposes. If you want to know more about what data we collect, please refer to our privacy policy.
If you decide to sell your robot to another person, we want to assure you that your personal data will be protected. As soon as the robot is connected to another account, all data generated by the previous user is deleted. Even if the data is not deleted, no other user can see this data, ensuring your privacy is always protected.
We store the most recent device data in the cloud, ensuring that your data is always up-to-date and relevant to your current usage. If you choose to delete your robot from your account or connect it to another account, old data will be deleted, ensuring that only current data is available.
We also understand that some customers may want to delete all of their personal data from our system. If you want to ensure that your data is completely erased, you can perform a factory reset on your robot and delete it from your account. You can even delete your user account in the MyKobold app.
We hope this information has been helpful in understanding how we protect your personal data. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team for assistance.