Not sure what that error code or alert on your Thermomix® TM7 means? You're in the right place. This article explains the most common system messages and what steps you can take to resolve them quickly and safely.
Code 601
| System Message | ADVICE |
|---|---|
Hardware error detected. Please restart your Thermomix® and contact Customer Care if the problem reoccurs. | Contact your Customer Service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 602
| System Message | ADVICE |
|---|---|
Hardware error detected. Please restart your Thermomix® and contact Customer Care if the problem reoccurs. | Restart device - contact customer care if the problem reoccurs. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 630
| System Message | ADVICE |
|---|---|
Hardware error detected. Your Thermomix® will restart. If the error continues, please contact Customer Care. | Restart the Device, check for Updates and check Cookidoo credentials. |
Code 637
| System Message | ADVICE |
|---|---|
Download failed. A connection to the server could not be established. Please try again later. | Try again later, switch Wifi network (mobile hotspot). |
Code 638
| System Message | ADVICE |
|---|---|
Download failed. A connection to the server could not be established. Please try again later. | Try again later, switch Wifi network (mobile hotspot). |
Code 639
| System Message | ADVICE |
|---|---|
Download failed. Please try again later. | Try again later, switch Wifi network (mobile hotspot). |
Code 651
| System Message | ADVICE |
|---|---|
Thermomix® activation failed. Please try to log in again or contact Customer Care. | Remove some devices from the Cookidoo account. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 652
| System Message | ADVICE |
|---|---|
Connection to Cookidoo® failed. Please try again. | Check Internet connection or try sharing your connection with a smartphone. |
Code 653
| System Message | ADVICE |
|---|---|
An error could not be resolved automatically. Please restart your Thermomix®. | Check Internet connection or try sharing your connection with a smartphone. |
Code 654
| System Message | ADVICE |
|---|---|
Connection to Cookidoo® failed. Please try again. | Check Internet connection or try sharing your connection with a smartphone. |
Code 656
| System Message | ADVICE |
|---|---|
Connection to Cookidoo® failed. Please try again. | Check Internet connection or try sharing your connection with a smartphone. |
Code 658
| System Message | ADVICE |
|---|---|
Connection to Cookidoo® failed. Please try again. | Check Internet connection or try sharing your connection with a smartphone. |
Code 661
| System Message | ADVICE |
|---|---|
Maximum number of Thermomix® linked to your Cookidoo® account reached. You need to remove a Thermomix® from your Cookidoo® account to be able to log in with this device. | Unregister other appliances. |
Code 662
| System Message | ADVICE |
|---|---|
This Thermomix® is already linked to another Cookidoo® account. Please visit Cookidoo® to unlink this Thermomix®, or contact Customer Care. | Unregister other appliances. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 665
| System Message | ADVICE |
|---|---|
Incorrect email or password. Unfortunately, your customer data is not available in this region. Please choose the same country in the settings of your Thermomix as your Cookidoo® account is registered or create a new account for your new country of residence. | Choose the same country in the settings of your Thermomix as your Cookidoo® account is registered or create a new account for your new country of residence. |
Code 667
| System Message | ADVICE |
|---|---|
Incorrect email or password. Please check your details carefully and try again. If you don't remember your username and password, select ”Forgot password?" | Instructions for password change and a direct link to "forgot password" page. |
Code 668
| System Message | ADVICE |
|---|---|
Software update required. A newer software version for your Thermomix® is required for this feature. Please install the latest software. | Update Software |