Seeing a system message or error code on your Thermomix® TM7? Don’t worry, this article is here to help! Below, you’ll find easy-to-understand explanations for the most common system messages and error codes, plus straightforward steps you can take to fix them and get back to cooking in no time.
Code 10000
| System Message | ADVICE |
|---|---|
An error could not be resolved automatically. Please restart your Thermomix®. | Restart the device. If the error occurs multiple times, contact customer care. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 10001
| System Message | ADVICE |
|---|---|
System is too hot. Please shut down your Thermomix®, let it cool down for a moment and then restart. | Shut down the device and restart after few moments. If the error persists, contact customer care. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 10002
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 10003
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 10004
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157. |
Code 10005
| System Message | ADVICE |
|---|---|
An error could not be resolved automatically. Please contact Customer Care. Device switches off automatically. Please confirm. | Please contact Customer Care. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 10006
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12000
| System Message | ADVICE |
|---|---|
Contact to mixing bowl interrupted. Please clean contact pins on bowl base. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12001
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12002
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12003
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12004
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12006
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12007
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12008
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12009
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12010
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12011
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12013
| System Message | ADVICE |
|---|---|
Temporary problem recognised. Please tap OK and wait until the device recovers itself. | Please follow the instruction on the device. If this does not solve the problem, please contact customer service. You can contact us via email info@vorwerk.co.uk or phone 03306600834 ROI 01 447 5157 |
Code 12014
| System Message | ADVICE |
|---|---|
Unknown mixing bowl inserted. The mixing bowl could not be verified. Please check and insert a Thermomix® TM7 mixing bowl. | Ensure a Thermomix® TM7 mixing bowl supplied with your purchase is being used. |
Code 12100
| System Message | ADVICE |
|---|---|
Mixing bowl isolation missing. Make sure that the insulation is correctly attached to your mixing bowl and that the mixing knife is correctly locked by pushing the knife locking lever on the left-hand side of the mixing bowl all the way to the right. | Ensure a Thermomix® TM7 mixing bowl supplied with your purchase is being used. |
Code 12101
| System Message | ADVICE |
|---|---|
Unknown mixing bowl inserted. The mixing bowl could not be verified. Please check and insert a Thermomix® TM7 mixing bowl. | Ensure a Thermomix® TM7 mixing bowl supplied with your purchase is being used. |
Code 12102
| System Message | ADVICE |
|---|---|
| 0 | Set bowl again into appliance and wait for finished update. |
Code 12103
| System Message | ADVICE |
|---|---|
Unknown mixing bowl inserted. Please make sure that your Thermomix software is up to date. Then remove and reinsert your bowl to try again. | Update Software |